Privacy Policy

Last Updated: 15 October 2026

1. Introduction

Welcome to Realtor Dipendra.

Realtor Dipendra respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, disclose and protect information when you visit our website, browse property listings, submit an enquiry or communicate with us regarding real estate services.

By using our website, you acknowledge this Privacy Policy. Where applicable law requires consent for a particular activity, we will seek that consent separately.

2. Information We Collect

Depending on how you use our website and services, we may collect the following information.

2.1 Personal and Contact Information

Full name
Phone number and WhatsApp contact details
Email address
Preferred method of communication
Information you provide through contact, callback, property requirement or subscription forms

2.2 Buyer and Tenant Requirements

If you enquire about a property, we may collect information such as:

Preferred property type and location
Approximate budget
Buying or rental requirements
Preferred property features
Questions, comments or other information you voluntarily provide

2.3 Property Owner and Seller Information

If you submit a property for consideration, we may collect:

Owner or authorized representative's name and contact details
Property location and type
Land area, building details and other property characteristics
Expected selling or rental price
Property photographs and documents voluntarily submitted
Information necessary to communicate about, assess or prepare a property listing

Please do not submit citizenship documents, financial account details or other sensitive documents through a general enquiry form unless specifically requested through an appropriate channel.

2.4 Technical Information

When you visit our website, certain technical information may be collected automatically, depending on the website configuration and services enabled. This may include:

IP address
Browser and device information
Pages visited and referring websites
Approximate location derived from technical information
Website usage and performance information
Cookie or similar technology identifiers, where used

3. How We Collect Information

We may collect information when you:

Browse our website
Submit a contact or callback form
Enquire about a property
Submit a property for sale or rent
Request assistance with buying or selling property
Subscribe to property updates
Contact us by telephone, email or WhatsApp
Interact with website analytics or security tools, where enabled

4. How We Use Your Information

We may use your information for the following purposes:

4.1 Responding to Enquiries

To answer questions, provide requested property information, arrange site visits and respond to your buying, selling or rental requirements.

4.2 Property Listing and Seller Services

To communicate with property owners, assess submitted property information, prepare listings and coordinate with prospective buyers or tenants where appropriate.

4.3 Property Updates and Marketing

To send property updates, new listing notifications or real estate information where you have requested these updates or otherwise provided the required permission.

You may request to stop receiving promotional communications at any time. We may still contact you about an existing enquiry or ongoing service where necessary.

4.4 Website Improvement and Security

To understand website performance, improve navigation, identify technical problems, prevent spam and protect our website against unauthorized access or misuse.

4.5 Legal and Operational Requirements

To maintain appropriate records, address disputes, enforce applicable terms and comply with valid legal obligations.

5. Consent and Communication Preferences

Where consent is required, we will ask for it before using your information for the relevant purpose.

Submitting an enquiry allows us to use the information you provide to respond to that enquiry and coordinate the requested service. It does not automatically subscribe you to unrelated promotional communications.

If you subscribe to property updates, you may withdraw that preference by contacting us or using an available unsubscribe method.

You may also request the withdrawal of consent where processing is based on consent. Withdrawal does not affect processing lawfully carried out before withdrawal.

6. How We Share Information

We do not sell your personal information as a business practice.

We may disclose relevant information in the following circumstances:

Property enquiries: Information necessary to respond to your enquiry or facilitate a requested property-related interaction.
Service providers: Information processed by authorized providers that support website hosting, database management, communications, analytics, security or other necessary operations.
Legal requirements: Information disclosed when required by applicable law or a valid legal request.
Protection of rights: Information reasonably necessary to address fraud, security incidents, disputes or other legitimate protection needs.

We aim to limit information sharing to what is reasonably necessary for the relevant purpose. Service providers may process information according to their own contractual arrangements and applicable privacy obligations.

7. Property Photographs and Documents

Property owners may voluntarily provide photographs, property details and documents for listing preparation or verification-related assistance.

We will use submitted materials for the stated property-related purpose and will take reasonable steps to avoid publicly displaying confidential personal information.

Property photographs or details intended for publication may appear on our website or promotional channels where publication has been authorized. Private documents, identity information and confidential records should not be published as part of a property listing.

Submitting a document does not itself authorize unrestricted publication or disclosure.

8. Data Storage and Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, loss, misuse or disclosure.

Depending on our operational arrangements, information may be stored using secure hosting, database and service-provider systems.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Users should avoid transmitting unnecessary confidential information through ordinary email, messaging applications or public forms.

Access to personal information should be limited to persons who require it for legitimate operational purposes.

9. Data Retention and Deletion

We retain personal information for as long as reasonably necessary to fulfil the purpose for which it was collected, maintain relevant business records, resolve disputes or comply with legal obligations.

When information is no longer required, we will take reasonable steps to delete it, anonymize it or otherwise dispose of it appropriately, subject to applicable record-retention requirements and legitimate operational needs.

You may contact us to request deletion of your personal information. We may need to retain certain information where the law requires it or where a legitimate reason applies.

10. Cookies and Analytics

Our website may use cookies or similar technologies for functions such as:

Essential website operation
Security and spam prevention
Remembering preferences
Measuring website traffic and performance
Understanding visitor interactions

The technologies used will depend on the services enabled on the website.

Where required, we will seek appropriate consent before placing or using non-essential cookies or similar technologies. You may also be able to manage cookies through your browser settings.

Disabling certain cookies may affect some website functions.

11. Third-Party Websites and Services

Our website may contain links to or integrations with third-party services, including WhatsApp, Google Maps, social networks, analytics providers and external resources.

When you use these services, your information may be handled under their respective privacy policies and terms.

Realtor Dipendra does not control the privacy practices of independent third-party websites. Please review their policies before submitting personal information to them.

12. Your Privacy Requests

Subject to applicable law and the circumstances of the request, you may contact us to:

Ask what personal information we hold about you
Request correction of inaccurate information
Request deletion of information
Withdraw consent where processing relies on consent
Stop promotional communications
Raise a concern about the handling of your information

We may request reasonable information to verify your identity before acting on a request. Some requests may be subject to legal or operational limitations.

13. Children's Privacy

Our property-related services are intended for adults. We do not knowingly seek to collect personal information from children through our website. If you believe a child has submitted personal information, please contact us so that we can assess the appropriate action.

14. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our website, services, data practices or applicable legal requirements.

The revised version will be published on this page with an updated date. We encourage visitors to review the policy periodically.

15. Contact Us

For privacy-related questions or requests, please contact:

Realtor Dipendra
Website: https://realtordipendra.com/
Email: realtordipendra@gmail.com
Phone: 9851433775
Location: Imadol, Lalitpur, Nepal

We will review privacy requests and respond within a reasonable period, subject to applicable requirements.